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      • About Cloud Rendering Access
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  1. How To
  2. Troubleshooting

About Cloud Rendering Access

PreviousAbout wallets

Last updated 5 months ago

1.What to do if there is an accidental exit during the operation?

If you accidentally exit within the login time, you can refresh the webpage, click the application again, and log in again.

2.What to do if there is a network interruption during access?

If the following prompt appears, it is due to an error in the visitor's network status causing a service interruption. However, the network protocol will not be interrupted, so there will be no refund of $HYPT.You can refresh the page to re-enter.

3.What to do when notified that Epoch is about to end?

If you are currently in editing mode and receive this notification, please save the content you are editing as soon as possible. After the time expires, repurchase the Epoch service.

4.Why does show a "busy" message ?

Estimate your login time according to your needs, select the desired number of epochs, and use $HYPT to pay the Hyper Gas Fee. (One epoch lasts for 6 minutes and 24 seconds. )

If it shows "busy", it means there are currently no available nodes. Please wait for a moment and refresh the webpage to check again.